Design, implement and maintain secure, resilient and scalable ICT infrastructure supporting operational activities across the Area of Responsibility.
Independently carries out large computer and telecommunications infrastructure projects according to ICRC standards.
Provide technical leadership for the design, deployment and maintenance of infrastructure systems, including: enterprise servers and virtualization platforms, network infrastructure (LAN, WAN, Wi-Fi, SD-WAN), unified communications systems (VoIP/SIP), end-user computing environments.
Support, guide and train the ICT teams in the installation, configuration and maintenance of infrastructure equipment and communications systems.
Act as regional technical advisor on ICT infrastructure and telecommunications systems (VSAT satellite communications, HF/VHF radio).
Maintain and document ICT architecture, infrastructure configurations and operational procedures.
Monitor ICT systems and proactively identify risks, vulnerabilities or improvement opportunities.
Test ICT infrastructure components to ensure compliance with ICRC standards and optimal operational performance.
Reporting: Provide regular reports to the ICT Coordinator regarding infrastructure performance, technical challenges and operational improvements.
Requirements
Postgraduate degree in telecommunications, electronics, computer science, information systems or related.
Relevant professional certifications such as Networking certifications (Fortinet NSE, CCNP/CCIE or equivalent), virtualization certifications (AZ-800 or equivalent), Microsoft infrastructure certifications (MCSA/MCSE), ITIL certification, and Project management certification is an asset.
Minimum of 8 years of professional experience in ICT infrastructure engineering.
Proven experience in designing and operating enterprise IT infrastructure environments.
Strong expertise in several of the following domains: enterprise server infrastructure and virtualization platforms, network architecture (LAN/WAN/Wi-Fi/SD-WAN), telecommunications systems including VSAT satellite communications and radio systems (HF/VHF), unified communications and VoIP systems, end-user computing environments.
Experience supporting infrastructure deployments in remote or operational environments is an asset.
Strong documentation and infrastructure design skills.
Understanding specific thematic (cybersecurity, transformative initiatives, information management, data analytics, business intelligence tools) is a plus.
Experience working in international environments or multi-country technical operations is highly desirable.
Must be open to travel regionally and internationally to support operational activities.
Tech Stack
Cyber Security
VoIP
Benefits
Identifying knowledge gaps and contributing to ICT capacity building initiatives across the region.
Supporting pilot deployments of new ICT technologies and contributing technical feedback to global ICT product lines.
Contributing to the development and testing of disaster recovery and business continuity plans for ICT systems.
Providing advanced technical support for complex infrastructure incidents and major service disruptions.
Mentoring ICT Specialists and providing technical guidance to strengthen operational capabilities.
Supporting procurement processes by defining technical specifications for ICT infrastructure equipment.
Designing and implementing infrastructure solutions ensuring security, scalability and resilience of systems supporting field operations.
Providing technical expertise for ICT deployments in emergency or field operational contexts.
Implementing security measures, conducting infrastructure risk assessments and contributing to cybersecurity best practices.
Promoting sustainable ICT practices including energy-efficient infrastructure and responsible equipment lifecycle management.
Evaluating emerging technologies and contributing to innovation initiatives improving ICT operational capabilities.
Producing technical reports and documentation supporting operational planning and infrastructure performance monitoring.