Design and implement strategies/action plans to drive client growth
Analyze client data and market trends to identify opportunities for expansion
Work closely with clients and internal account leadership to develop tailored solutions
Establish and nurture strategic relationships with key stakeholders
Continuously assess client needs and market dynamics to identify upselling opportunities
Leverage data analytics to gain insights into client behavior and performance
Collaborate with sales, marketing, and operations teams

Bachelor’s degree in Business Administration, Sales, Marketing, Facilities or Construction Management, or a related field
Proven experience in client success management, business development, facility operations/engineering, or a related role
Strong analytical skills with the ability to interpret data and provide actionable insights for strategic decision-making
Excellent communication and interpersonal skills
Experience with data analysis tools and CRM systems (e.g., Salesforce, HubSpot)

Director of Strategic Partnerships – Higher Education

Key skills