Key skills
Leadership
About this role
Role Overview
- Establish and implement comprehensive service standards and protocols for premium operations
- Collaborate with culinary, design, and operations leaders
- Design and deliver virtual and in-person training programs
- Mentor venue leadership on premium service execution
Requirements
- Minimum 10+ years in premium hospitality environments
- Extensive hands-on experience in front-of-house service execution and management
- Proven track record training and developing service teams
- Deep knowledge of proper service techniques, wine service, table etiquette, and hospitality protocols
- Experience with high-profile clientele and VIP guest services.
- Bachelor's degree in Hospitality Management or related field.
Benefits
- Flexible work arrangements
- Professional development