Key skills
CRMCommunication
About this role
Role Overview
- Conduct qualified closing calls with potential customers by phone
- Ensure a professional transition from prospect to paying customer
- Conduct needs-based conversations with a clear focus on successful closures
- Carefully document and follow up on all contacts in the CRM system
- Build trust and establish reliability in direct customer interactions
- Actively contribute to the development of our consulting and closing processes
Requirements
- Completion of secondary education or an equivalent qualification
- Ideally, some initial experience in customer service or a similar role
- Very good verbal and written communication skills
- Strong service orientation and a friendly, professional demeanor
- Solid IT skills, particularly experience with MS Office
- Ability to work in a structured, efficient, and precise manner even in a dynamic environment
- Team spirit, flexibility, and a reliable work style