Serve as a strategic advisor to IT leadership by designing, curating, and interpreting enterprise-level IT scorecards and performance dashboards that illuminate operational effectiveness, financial health, and customer experience.
Proactively surface insights and implications to sustain momentum and inform leadership actions.
Synthesize and integrate data across multiple IT functions and sources to provide a cohesive, enterprise view of IT performance, organizational health, and progress against strategic priorities and multi‑year roadmaps.
Identify emerging trends, systemic patterns, and material anomalies within IT operational and financial data, translating observations into meaningful narratives and partnering with leaders to assess impact, risks, and response options.
Deliver clear, actionable insights and recommendations grounded in data and strategic context to support executive decision-making, prioritization, and continuous improvement across the IT portfolio.
Provide strategic and operational support to the IT Chief of Staff, enabling disciplined execution of IT priorities.
Produce executive‑level materials, coordinate cross‑functional analysis, and maintain governance cadence, operational rhythms, and tracking systems to support “Running IT as a Business” and delivery of strategic initiatives.
Conduct rigorous analysis of IT operational, financial, and performance data to identify efficiency opportunities, performance gaps, risks, and improvement trends.
Develop executive‑ready visualizations, presentations, dashboards, and documentation that effectively communicate findings to both technical and business audiences.
Monitor emerging industry trends, benchmarks, and competitive practices to inform IT service delivery, performance standards, and operational maturity.
Articulate how IT operates as a business, including operational cost drivers, revenue implications, cost structures, efficiency metrics, and budget impacts.
Translate financial and operational data into clear executive‑level narratives and insights to inform CIO decision‑making and enterprise investment discussions.
Design and maintain metrics and key performance indicators (KPIs) that link IT service delivery, operational performance, and financial outcomes to measurable business value.
Requirements
5 to 8 Years of relevant work experience
Strong analytical skills with proficiency in data analysis tools and platforms
Power BI Training
Experience working with dashboards, scorecards, or performance management systems
Demonstrated ability to synthesize data into actionable insights and recommendations
Financial or business management background
Excellent written and verbal communication skills
Ability to work effectively with executive-level stakeholders
Master’s or Postgraduate degree in MBA, Business Management, or a related field required.
Possesses strong data entry skills.
Able to execute instructions and to request clarification when needed.
Able to perform complex mathematical calculations.
Able to demonstrate complex problem solving, critical thinking, and decision-making.
Able to recognize and attend to important details with accuracy and efficiency.
Able to communicate clearly and convey necessary information.
Able to converse and write effectively in English and other local / regional language.
Able to create and conduct formal presentations.
Able to interact effectively with high levels of management (managers & above).
Understand, communicate, and collaborate effectively with people across various identities.
Able to quickly learn/adapt to new systems and technology.
Able to use relevant computer systems and applications at an advanced level.
Benefits
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.