Lead the development and implementation of business process improvement and automation strategies and initiatives
Analyze current processes to identify bottlenecks, redundancies and areas that can benefit from automation
Drive the adoption and integration of automation technologies, including AI and RPA, to streamline operations and enhance process performance
Collaborate with cross-functional teams to gather insights, conduct process assessments and identify opportunities for process improvement and automation
Design, lead and co-ordinate business process improvement strategies with internal and external stakeholders, overseeing all aspects of the BPO stages and conducting workshops for buy-in and execution
Monitor and evaluate the effectiveness of automation initiatives, ensuring they deliver the expected efficiency gains and performance improvements
Develop and maintain process documentation, including standard operating procedures (SOPs), guidelines and best practices
Drive process change management efforts, ensuring smooth transitions and effective adoption of new processes and automation technologies
Oversee teams working on process improvements and deliver the training for these new processes. Train and support staff in the adoption and utilization of automation tools and technologies, fostering a culture of continuous improvement and innovation
Engage with stakeholders to ensure buy-in and successful implementation of changes

Degree in relevant disciplines such as Business, Accountancy, Economics, Finance, Data Analytics or related field
Minimum 8-10 years of relevant expertise in business process optimization, process improvement in Finance workstream
Proven leadership capabilities and experience leading large-scale process improvement/digitalisation projects
Experience working or familiarity in container shipping industry

Manager, Finance Business Process Optimization

Key skills