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IT Technical Customer Support Agent at helloly GmbH | JobVerse
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IT Technical Customer Support Agent
helloly GmbH
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IT Technical Customer Support Agent
Austria
Full Time
9 hours ago
$42,000 - $50,000 EUR
Apply Now
Key skills
Joomla
WordPress
About this role
Role Overview
Technical support for our web hosting and domain customers
Product testing and active participation in product development
Troubleshooting and transfers of WordPress and Joomla installations
Creation and maintenance of a comprehensive knowledge base
Requirements
Completed technical training and several years of experience in technical support
Solid knowledge of WordPress, Joomla and similar CMS
Familiarity with FTP, SSH and related technologies
Self-starter with strong problem-solving skills and customer focus
Fluent German and English, both written and spoken
EU citizenship or a valid EU work permit
Tech Stack
Joomla
WordPress
Benefits
Flexible working model with remote option and flexible hours
State-of-the-art workplace equipment (height-adjustable desks, ergonomic chairs, Windows notebooks)
Continuous training and professional development opportunities
Active involvement in shaping company development
Clear advancement opportunities in a growing company
Appreciative and innovative corporate culture
Apply Now
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