Proactively demonstrate the value of design, help drive feature requirements and ensure deliverables support both user needs and healthcare business goals.
Build relationships and collaborate closely with Product, Business, and Engineering partners to drive alignment, accountability, and efficiency across the team.
Ensure user-centricity early in the design process, validating requirements through discovery of user needs, pain points, and mental models.
Drive early alignment on solution direction through user flows, low-fidelity sketches, and test-and-learn cycles.
Define and maintain information architecture for digital solutions, and ensure consistency across solutions serving similar user audiences.
Create and deliver detailed designs and prototypes that support end-to-end user journeys.
Collaborate closely with engineering teams to ensure the accuracy and quality of UI development.
Lead and deliver on moderated usability studies, ensuring unbiased, measurable research goals and outcomes.
Incorporate inclusive design thinking into all elements of the design process, including annotating designs for enterprise accessibility guidelines.
Support team-level work planning, and help align with Product and Engineering partners on scope, prioritization, and timelines.
Provide coaching and support to junior designers, modeling design best practices and delivery discipline.
Communicate progress, risks, and outcomes to senior leaders and stakeholders with clarity and accountability.

Minimum 7 years of experience in responsive Web-based UX, UI or blended UX/UI design, including 3 years leading design projects.
5+ years' experience leading design strategy, design workshops and creating long-term visions.
Strong portfolio showing 5+ years of experience delivering complex digital solutions, including examples of experience design supporting internal colleague productivity.
2+ years of experience designing based on enterprise and/or third party design systems.
1+ years of experience with Figma design, collaboration, and delivery.
Experience working in the healthcare industry
Ability to develop subject-matter expertise within a specific business area.
Deep understanding of accessibility standards (WCAG) and inclusive design.
Ability to elevate design quality and advocate for user-centered practices within a traditionally engineering-focused culture
Proven experience in leveraging qualitative and quantitative customer research and communicating insights to gain stakeholder support for designs by clearly communicating design vision and rationale
Excellent communication, facilitation, and collaboration skills.

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Staff UI/UX Designer

Key skills