Lead and mentor a team of accounts receivable staff (8).
Drive revenue by resolving missed payments, updating financial records.
Implement strategies to minimize uncollected debt and maximize cash flow.
Monitor client contact to follow up on overdue payments and resolve billing issues.
Manage accurate records of all collection activities, including client communications.

Bachelor's degree in accounting, finance preferred or equivalent experience.
5+ years of Collections experience.
Business to consumer collections experience.
Bi-Lingual English/Spanish (required).
3+ years management experience.
Utilize Clio, Ringcentral, Heymarket, Zoho.
Strong Excel and data entry skills.
Integrity, discretion, and respect for confidentiality and privacy.
Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload).

Collections Supervisor

Key skills