About this role
Role Overview
- Lead the end-to-end onboarding process for new property portfolios with passion and precision, ensuring accurate data entry, documentation uploading, and proactive follow-up with previous managing agents.
- Build strong, respectful relationships with landlords by communicating clearly and professionally.
- Support the Lettings team by consistently updating them on onboarding progress and ensuring a clean, timely handover to Multi Landlord Property Managers.
- Proactively track onboarding milestones and monitor property portfolio statuses.
- Compile accurate weekly reports detailing onboarding progress and flag any outstanding documentation.
- Collaborate with internal departments to uphold robust onboarding processes.
- Carry out a range of general administration duties with integrity and attention to detail.
Requirements
- Previous experience in property management (preferred but not essential)
- Proven ability to manage complex administrative tasks and timelines
- Strong attention to detail and organisational skills
- Competency in Microsoft Excel and other data management tools
- Experience with Reapit (preferred but not essential)
Benefits
- Competitive salary with performance-based bonuses
- Salary Sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service
- Excellent Parental leave and newly introduced Fertility policy
- Staff discounts
- A company culture built on respect, mutual support, and shared success
- Ongoing training and professional development opportunities