Key skills
Project Management
About this role
Role Overview
- Turn customers into proof (systematically)
- Create customer-led moments that expand the account
- Make customers visible in the market (without being cringe)
- Build relationships with high-leverage champions
- Operate like an owner
Requirements
- Proven experience in customer marketing, advocacy, customer storytelling, or equivalent
- Extremely strong writing and narrative instincts
- High agency: you identify opportunities and move without permission
- Comfortable working directly with customers and senior stakeholders
- Strong project management: you can drive assets and approvals without slowing down
- Great taste: you can make customer content feel premium, not corporate
- Pragmatism: 80/20 + know when something needs to be slick and when your audience prefers rough
- Ability to create lightweight design/asset work without dependencies
- Experience working with enterprise accounts and exec stakeholders
- Experience producing customer video content
Benefits
- Competitive compensation with meaningful equity upside
- Opportunities to travel globally and build deep relationships with customers shaping the future