Administer a complex configuration management system that includes tools such as IBM Engineering Lifecycle Management (ELM), Jenkins, Git, Maven, and/or Eclipse.
Define and implement processes, policies, and procedures to maintain proper version control of hardware and software products.
Provide support to project teams in configuring and baselining hardware and software products.
Use CM tools to store, track, and manage configuration items.
Maintain and develop the CM environment for software product build, staging, testing, and integration.
Create software product build scripts and procedures and integrate those scripts with the hardware and software build process.
Recommend and integrate automated CM tools.
Implement change control processes.
Participate in development and delivery of CM tool training sessions.
Design, code, test, run, and deliver reports, as required.
Develop, collect, and report metrics to measure internal performance, as required.
Identify and report non‐compliance states.
Facilitate and perform CM audits of controlled configuration items, as required.
Review and recommend improvements to existing CM processes.
Provide support for program governance boards, such as the Configuration Control Board (CCB) and Engineering Review Board (ERB).

At least 8 years of relevant experience.
Must have at least 5 years of in‐depth experience with hardware/software from Cisco Systems.
Must have at least 5 years of in‐depth experience with hardware/software from Palo Alto Systems.
Must have experience providing analysis, root cause diagnosis, and troubleshooting for routers, switches, and firewalls.
Must have an in‐depth understanding of IP subnetting, VLANs and the OSI layers.
Must have in‐depth experience with various vendor networking products (switches, routers, firewalls, etc.).
Must have a solid understanding of different physical mediums such as copper and single mode/multimode fiber and physical connector types (RJ11, RJ45, LC, SC, ST, etc.).
Must be able to respond to operational issues while off duty, on an on‐call basis.
Some travel will be required.

Health Insurance: Comprehensive medical, dental, and vision plans.
Retirement Plan: 401(k) with company match.
Paid Time Off: Generous PTO policy including vacation, sick leave, and holidays.
Professional Development: Opportunities for training, certifications, and career advancement.
Work-Life Balance: Flexible work schedules and remote work options.
Wellness Programs: Employee assistance programs, wellness initiatives, and gym membership discounts.

Senior Configuration Manager

Key skills