Product Manager – Tech Products

Role Overview

• Identify and understand user needs by conducting research.
• Types of discovery research include: basic user interviews, literature reviews, analyzing support, and reviewing product analytics.
• Synthesize findings and clearly communicate to team.
• Participate in assumption mapping and work with Design, Product Analytics, and Engineering to run experiments.
• Capture and document enhancement requests in the backlog and work with requestors to identify the root problem their enhancement requests are addressing.
• Gather basic inputs used to score problems and opportunities and help prioritize which problems or opportunities to address.
• Participate in opportunity mapping for prioritized problems and opportunities to identify potential solutions.
• Develop and evangelize a product strategy and 1 year roadmap, aligned with the overall portfolio.
• Understand the target outcomes and business cases for your product area, and build roadmaps and requirements focused on delivering value.
• Ensure your epics contain a viable plan to track progress towards outcomes.
• Leverage story mapping and various splitting techniques to break prioritized initiatives down into impactful epics and stories to deliver incremental value as quickly as possible
• Collaborate with multiple functions to ensure breakdown can be efficiently implemented
• Coordinate with engineering to create the list of stories and epics to be included in each sprint based on priority, effort, capacity, and dependencies
• Draft excellent epics and stories with comprehensive, clear, and concise information and strong acceptance criteria
• Lead refinement and answer questions as needed
• Track sprint progress and notify stakeholders of delays
• Work with peers and cross functional teams to unblock dependencies or escalate
• Work with Product Analytics to identify UI and API driven events that help the team understand user experience and adoption, and document tracking needs within user stories and epics
• Prepare release notes, update living documents, and answer questions during rollout as needed

Requirements

• Bachelor's degree in business, computer science, engineering, or equivalent practical experience in product management
• Minimum 3+ years product management and/or product design
• 3+ years managing complex initiatives from initiation to completion using product management processes and best practices
• Experience in defining and implementing product metrics to track performance and success
• Experience handling all stages of product delivery
• Experience representing various customers and stakeholders during planning
• Preferred: 2+ years experience in working with rating platform and rules engine.
• Preferred: 2+ years experience in building software platforms in insurance for business-critical functions such as rating, underwriting, and insurance configuration.
• Preferred: 1+ years of advanced knowledge of Guidewire product models specifically working on Guidewire Policy Center, with knowledge of its function in underwriting/sales workflows, policy rating, rules engine, and Guidewire product models.
• Preferred: 2+ years experience working with Property & Casualty insurance platform

Tech Stack

• Guidewire

Benefits

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more