Identify and understand user needs by conducting research.
Types of discovery research include: basic user interviews, literature reviews, analyzing support, and reviewing product analytics.
Synthesize findings and clearly communicate to team.
Participate in assumption mapping and work with Design, Product Analytics, and Engineering to run experiments.
Capture and document enhancement requests in the backlog and work with requestors to identify the root problem their enhancement requests are addressing.
Gather basic inputs used to score problems and opportunities and help prioritize which problems or opportunities to address.
Participate in opportunity mapping for prioritized problems and opportunities to identify potential solutions.
Develop and evangelize a product strategy and 1 year roadmap, aligned with the overall portfolio.
Understand the target outcomes and business cases for your product area, and build roadmaps and requirements focused on delivering value.
Ensure your epics contain a viable plan to track progress towards outcomes.
Leverage story mapping and various splitting techniques to break prioritized initiatives down into impactful epics and stories to deliver incremental value as quickly as possible
Collaborate with multiple functions to ensure breakdown can be efficiently implemented
Coordinate with engineering to create the list of stories and epics to be included in each sprint based on priority, effort, capacity, and dependencies
Draft excellent epics and stories with comprehensive, clear, and concise information and strong acceptance criteria
Lead refinement and answer questions as needed
Track sprint progress and notify stakeholders of delays
Work with peers and cross functional teams to unblock dependencies or escalate
Work with Product Analytics to identify UI and API driven events that help the team understand user experience and adoption, and document tracking needs within user stories and epics
Prepare release notes, update living documents, and answer questions during rollout as needed
Requirements
Bachelor's degree in business, computer science, engineering, or equivalent practical experience in product management
Minimum 3+ years product management and/or product design
3+ years managing complex initiatives from initiation to completion using product management processes and best practices
Experience in defining and implementing product metrics to track performance and success
Experience handling all stages of product delivery
Experience representing various customers and stakeholders during planning
Preferred: 2+ years experience in working with rating platform and rules engine.
Preferred: 2+ years experience in building software platforms in insurance for business-critical functions such as rating, underwriting, and insurance configuration.
Preferred: 1+ years of advanced knowledge of Guidewire product models specifically working on Guidewire Policy Center, with knowledge of its function in underwriting/sales workflows, policy rating, rules engine, and Guidewire product models.
Preferred: 2+ years experience working with Property & Casualty insurance platform
Tech Stack
Guidewire
Benefits
Competitive compensation
Flexibility to work from anywhere in the United States for most positions
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
Medical, dental, vision, life, and pet insurance
401 (k) retirement savings plan with company match
Engaging work environment
Promotional opportunities
Education assistance
Professional and personal development opportunities
Company recognition program
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more