Responding to breakdowns on customer sites, quickly performing maintenance, diagnostics, and repairs on units to guaranteeing that our products operate to the required standards.
Striving to maintain and grow customer relationships through excellent customer service and communication and implement any necessary corrective actions.
Timely and professionally handling field service calls and issues arising from field service visits.
Traveling daily to and from your home address to customers sites across the midlands and further afield when required.

At least two years’ experience gained within a technical / engineering customer service or field service role.
A proven track record of working in a field service capacity, gained within a customer focused environment with problem solving experience within an electronics/electro-mechanical, or a relevant technical discipline.
A full UK driving licence

Field Service Engineer

Key skills