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Service Delivery Manager at Chain IQ Group AG | JobVerse
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Service Delivery Manager
Chain IQ Group AG
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Service Delivery Manager
Singapore, Singapore
Full Time
1 hour ago
No H1B
Apply Now
Key skills
AI
GenAI
Analytics
Stakeholder Management
Collaboration
About this role
Role Overview
Act as the senior partner for your client’s global and regional procurement organization.
Oversee the full indirect spend landscape on behalf of the client, focusing on APAC regional requirements.
Ensure high-quality sourcing, contracting, and operational delivery.
Coordinate global category experts and delivery teams across multiple time zones.
Lead governance forums, steering committees, and executive reviews.
Proactively manage risks, escalations, and complex cross-border procurement situations.
Drive continuous improvement using digital and GenAI solutions.
Ensure transparency on savings, performance, and value creation.
Build and strengthen long-term client partnerships.
Make outsourced procurement work – strategically and operationally.
Requirements
Strong background in indirect procurement, consulting, or managed services.
Experience working in complex, multinational environments (experience with APAC markets is a distinct advantage).
Senior-level stakeholder management skills.
A strong service mindset and genuine client orientation.
Ability to lead through influence without formal authority.
Structured, reliable, and resilient working style.
Interest in digital transformation and modern procurement tools (S2P, AI, Analytics).
Enjoyment of working with expert teams across geographies.
Fluent English is essential; proficiency in Mandarin is an advantage.
Benefits
Modern office in Singapore’s CBD.
Direct exposure to executive stakeholders.
Ownership of large-scale outsourced procurement programs.
Access to cutting-edge digital and GenAI solutions.
Collaboration with world-class category experts.
High autonomy and visible impact.
International career development opportunities.
Great Place to Work–certified culture.
Apply Now
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