Breastfeeding Peer Counselor – WIC Program

Role Overview

• Provide basic breastfeeding education and ongoing support to WIC mothers
• Maintain a caseload and conduct routine follow-ups (in-person, phone, virtual, home, or hospital visits)
• Assist with common breastfeeding concerns and provide encouragement and guidance
• Document all participant interactions accurately and in compliance with program guidelines
• Refer participants to Nutritionists or supervisors when needs exceed scope of role
• Support prenatal classes and breastfeeding support groups
• Connect participants with community resources and services
• Participate in required trainings, meetings, and peer counselor sessions
• Assist with clinic operations, including satellite clinic support as needed
• Maintain confidentiality and ensure compliance with all program standards

Requirements

• High school diploma or GED
• Personal experience successfully breastfeeding at least one child (per PA WIC guidelines)
• Strong communication and interpersonal skills
• Basic computer proficiency
• Reliable transportation
• Experience in WIC or a similar community-based role (preferred)
• Familiarity with the PENN Data System (preferred)
• Bilingual (Spanish) (preferred)

Benefits

• Generous paid time off
• Birthday holiday + 7 paid holidays
• Medical, dental, and vision coverage
• Company-paid life insurance
• Retirement plan with employer match
• Employee Assistance Program