Customer Support Specialist – Haz Waste

Role Overview

• Providing exceptional customer service and waste support to clients, ensuring their satisfaction with our waste treatment and disposal services.
• Coordinate office services such as data entry, clerical work, records control, creating forms, and preparing reports.
• Delivers outstanding service to both internal and external clients via phone, email, or in person.
• Facilitate communication channels to address customer queries effectively.
• Investigate billing discrepancies, process adjustments, and manage invoicing and collections.

Requirements

• 2-4 years experience in a customer-facing role addressing customer needs, preferably within the waste disposal, chemistry or related field.
• High School diploma or GED.

Benefits

• Comprehensive medical benefits coverage
• Dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short
• and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO)