Creating, reviewing and editing Glossaries, translation prompts to ensure translation outputs for a range of channels are up to a high standard
Reviewing and editing copy translated from English to Polish and Czech to fit brand guidelines and tone of voice
Creating user centric content that helps resolves user issues and customer service queries
Working across the marketing team to curate content for email, push, social and brand activities in international markets.
Working with wider stakeholders to plan and deliver content that supports the wider business

Fluent in English and Polish, verbal as well as written communication
Ability to translate copy from English into Polish to a high standard
Strong copywriting and content creation skills
Understanding of how brand guidelines influence the copy you create, including tone of voice
Understanding of how to adapt copy to a range of platforms e.g. email and social media
Understanding of how content can be used to communicate customer service issues effectively
Ability to work to tight deadlines and prioritise different projects effectively
Desirable: Any additional European language skills are very desirable, particularly Czech, Swedish, Danish or Norwegian
Experience in managing translation agencies and translations from English into multiple languages.
Experience using platforms such as Braze, Twilio or similar to create email and push campaigns, as well as segmentation using custom data
Experience using analytics platforms such as Looker or Tableau to monitor performance, and make data-led decisions regarding future campaigns
Experience creating brand content
Knowledge and understanding of the travel sector
Good understanding of how SEO influences onsite content

Company pension contributions at 5%.
Individualised training budget for you to learn on the job and level yourself up.
Discounted holidays for you, your family and friends.
25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum.
Ability to buy and sell annual leave.
Cycle to work scheme, season ticket loan and eye care vouchers.

Senior Content Executive – Poland / Czech

Key skills