Deliver volume and sales fundamentals—including merchandising, assortment, pricing, and shelving—while optimizing cost efficiency.
Develop and execute a comprehensive Customer Business Plan aligned with principal priorities to ensure long-term success.
Engage directly with key decision-makers to present and sell business plans, programs, and growth strategies.
Maximize revenue through brokerage, commissions, bonuses, and contests while managing expenditures and maintaining cost-effective operations.
Ensure a superior in-store presence by collaborating with customer operations teams and maintaining strong retail execution.
Oversee trade marketing funds, coordinate direct shipments, and leverage data insights to support sales initiatives.
Operate within established budgets, ensuring efficient and effective resource utilization.
Maintain proactive communication with key principals and internal teams to ensure alignment and collaboration.
Partner with Retail Sales Managers on major initiatives such as new product launches, promotional drives, and contests.
Apply market and customer insights to involve marketing, technology, and administrative resources in achieving business goals.
Provide timely updates on sales priorities to internal stakeholders and contribute to knowledge sharing across teams.

Bachelor’s degree in Business, Marketing, or a related field—or equivalent professional experience.
Minimum of 6 months in retail (CPG industry), marketing, space management, or resets. Experience in sales administration or finance is a plus.
Strong command of Microsoft Office Suite (PowerPoint, Excel, Word, Outlook) and web-based applications. Excellent presentation and communication skills required.
Proven ability to manage multiple projects simultaneously with strong organizational and time-management skills.
Ability to lift up to 50 lbs. and carry up to 20 lbs.

Customer Manager – Natural

Key skills