Assist with daily alert assignment, data monitoring, projects, and general team support.
Provide onboarding training for new colleagues.
Perform a variety of assignments that are moderately complex and require detailed knowledge and understanding of banking/financial processes.
Assist with the coordination and assignment of case investigations with specific attention to incoming referrals for identifying related suspicious activity for potential aggregation.
Conduct a complete, accurate and thorough investigation to identify suspicious activity and possible suspects.
Investigate external fraud involving Identity Theft and suspected Elder Exploitation using both internal databases and external investigative tools.
Adhere to mandated APS reporting requirements.
Follow FCRA guidelines as it pertains to claims of identity theft.
Adhere to departmental service level agreement.
Other duties as assigned.

High School Diploma
3 or more years fraud and/or investigative experience required
Bachelor’s Degree in Criminal Justice, Finance or related field preferred.
Comprehensive knowledge of banking regulations and Suspicious Activity Reports and regulations.
Working knowledge and experience with banking systems.
Understanding of financial crimes and financial processes
Strong written and verbal communication skills.
Strong organizational and time management skills.
Effective problem-solving skills.
Ability to multitask, maintain variable workloads and follow established timeframes.
Proficient in Microsoft Word and Excel.

Fraud Analyst

Key skills