Senior Instructional Designer

Role Overview

• responsible for researching, designing, and producing instructional content for instructor-led and eLearning materials supporting leadership, job-specific, onboarding, and other people and technical-related skillsets
• Collaborate with subject matter experts and internal customers to gather relevant content and develop blended learning solutions inclusive of instructor-led sessions, virtual classroom experiences, as well as self-paced e-learning and materials
• Use adult learning theory and knowledge of current learners to create learning solutions which encourage an interactive, engaging experience and are thought provoking
• Evaluate outcomes and continuously improve course material to maximize return on investment
• Consider performance analysis impacts to sort training and non-training issues
• Apply principles of current cognition and adult learning theories, Instructional Systems Design (ISD) methodologies, and new media technologies
• Develop assessment strategies
• Communicate and collaborate effectively with subject matter experts, clients, and development team
• Research learning and development best practices and proactively identify new technologies and content that improve organizational performance
• Demonstrate ability to adapt and change to new practices and processes as the way we work is enhanced
• Author content directly into eLearning development tools such as Adobe InDesign, Articulate Rise/Storyline, and Camtasia
• Utilize generative AI tools, including ChatGPT, in various stages of the development process
• Ensure consistency of instructional design standards and processes
• Evaluate learning design to ensure effectiveness

Requirements

• Bachelor's Degree in Education, Instructional Design or related field or commensurate business experience
• Minimum 7 years’ experience in Instructional Design in both Instructor-led and eLearning formats, or related commensurate business experience
• Experience building effective leadership development programs
• Experience developing large training programs from beginning to end
• Firm understanding of instructional design/technique
• Firm understanding of project management and ability to work to deadlines
• Strong analytical, written, and verbal communication skills essential
• Strong computer and technical writing skills required
• Strong technical aptitude
• Demonstrated ability to work within a collaborative team environment and independently and build relationships with SMEs and stakeholders
• Ability to learn and adapt quickly
• Commitment to understanding and utilizing new technology
• Intermediate experience in eLearning development tools, especially Articulate
• Experience utilizing ChatGPT or other generative AI tools to enhance and expedite development processes
• Certification in ISD or Performance Improvement a plus
• Strong working knowledge of Adobe Creative Suite (especially Adobe InDesign) a plus
• Financial Services background a plus

Benefits

• flexible work environment
• fluid career paths
• celebrate internal mobility
• purpose and well-being
• work-life balance
• welcoming and inclusive environment
• volunteering for causes that matter most