Field Service Technician II

Role Overview

• Represent the Andersen brand and promote the long-term use of products
• Dismantle and replace windows and doors in customer settings
• Work independently or as part of a team
• Enforce warranty compliance
• Communicate with responsible service support personnel

Requirements

• Responsible for delivery/execution of Enterprise service solutions
• Ability to dismantle and replace windows and doors
• Perform repairs to windows/doors and install replacement parts
• Complete documentation accurately and promptly
• Monitor and document product performance
• Communicate warranty policy information
• Maximize customer experience process
• Maintain proper vehicle and equipment management

Benefits

• 401 (k) Plan
• Employer Fixed Contributions & Company Matching
• Profit Sharing*
• Medical, Dental and Vision Coverage*
• Flexible Spending Accounts (FSAs)*
• Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave*
• Career Growth Planning & Nationwide Career Opportunities*