About this role

Responsible for the management of daily operations and employees within a robust service department.
Collaborates with leadership to develop local market service strategy and align branch and corporate initiatives.
Provides regular direction and coaching to field-based employees to ensure timely service to customers, increased service revenue.
Develops department KPIs, and drives team performance through KPI and profit & loss performance reporting.
Manages service assets including technician fleet vehicles, tools, and parts inventory.
Communicates organization information through department meetings and interpersonal communication; resolve employee concerns effectively.

Bachelor's degree in business or related area or equivalent education and/or experience
6 years' experience in a related industry such as service or warehouse, or in a leadership/management role and 2 years management or leadership experience gained through increasingly responsible and mentoring peers within a service department
Valid driver’s license along with good driving record

Service Manager – Field

Key skills