Support the business receivables by reviewing old balances on the accounts and investigating
Ensure that fraud risk, credit risk, and trade compliance risks associated with both new customers and the existing customer portfolio are effectively managed in accordance with business specifications
Compile, analyse, and interpret information to facilitate the approval of credit facilities or to make onward recommendations
Recommend process improvements and actively support the credit management team with the testing and roll out of new/changes to process
Ensure that company compliance and audit requirements, including Credit Management Policy and DOAM are met at all times
Review orders on hold and release where possible
Case management for your allocated ledger, ensuring internal and external queries and requests are actioned or referred onwards as required within a timely manner
Provide support to others in the Credit Control team when needed for incoming cases, held orders, absence cover and any other ad hoc duties as required

Fluent English & French language both spoken & written
Credit control experience gained in a B2B environment
Resilience and ability to adapt in an environment moving towards new strategic ways of working
Experience of dealing with multiple-currencies
Understanding of how a sales ledger and its transactions work and their impact on the wider business
Capability to communicate confidently & professionally at all levels within a diverse audience
Ability to prioritise own workload and that of other team members when providing cover
Good analytical and problem-solving skills
Good standard of IT literacy, experience of using cloud based CRM platforms an advantage

Credit Controller

Key skills