Delivery of a unified foundation for all customer journeys across RBO, RBB, and global digital channels
Manage multi disciplinary teams within the Netherlands, as well as offshore and nearshore.
Ensuring uptime, performance, and stability in a high‑availability environment
Managing OOP/Tech budget ownership for this unified foundation
Harmonizing experience and architecture across websites, mobile, and shared platform components
Ensuring standardized and scalable personalization capabilities across channels
Driving adoption and deep usage of platform capabilities, products, and features across all tribes
Enabling strong digital engagement and cross‑sell (online and offline)
Safeguarding high app ratings and customer satisfaction levels in RBO and RBB
Stimulating innovation, simplification, and convergence across digital domains

WO-level thinking (and education)
10+ years of experience in complex IT environments
Broad experience across IT components, preferably in software development
Excellent verbal and written communication skills
Experience with organizational and restructuring challenges
Experience in vendor management
Strong organizational awareness and enterprise navigation skills
Proven experience in change management (stakeholder engagement, culture, and content focus)
Organizational sensitivity: able to quickly gain deep insight into complex, politically sensitive issues with group-wide impact
Agile leadership: you understand agility from a management perspective

Thirteenth month's salary and 8% holiday allowance
10% Employee Benefit Budget
EUR 1,400 development budget per year
Hybrid working: balance between home and office work
A mobility budget: with this, you can tailor your transportation according to your own needs.
A pension, for which you can set the maximum amount of your personal contribution

Senior Tech Lead – Core Experience Platform

Key skills