Key skills
LeadershipCustomer SuccessAccount Management
About this role
Role Overview
- Act as the primary point of contact for clients
- Maintaining operational rigor and strategic guidance
- Coordinating issue response and notifying leadership as needed
- Supporting Quarterly Business Reviews and showcasing value
- Monitoring account health for compression and churn risk signals
Requirements
- 6-8 years of Service Partnership, Customer Success or Account Management experience
- Automotive experience is preferred
- Understanding client goals, industry context, contracts, and Acxiom’s offerings
- Building client relationships at a strategic level
Benefits
- Equal opportunity employer
- Disability and veteran status protection