Act as the creative lead for Organic Digital projects, focusing on high-performing designs for Customer Engagement, SEO, CRO and Marketplaces.
Develop the service offering to maintain best-in-class standards and constantly raise the quality bar.
Management of direct client communication.
Ensure design briefs are up-to-date for each department as well as quality checking submitted briefs.
Review and approve all output to ensure consistency, quality, and adherence to brand guidelines across all organic channels.
Line management of Senior Designers and Designers, including 121s, team development, and performance monitoring via KPIs.
Responsible for shaping the commercial growth of the department’s offering, including identifying new creative sales opportunities within Customer Engagement, SEO, CRO, and Marketplaces.
Identify and execute internal training where required.
Support on Research & Development for the department
identify new software/technology that could boost design efficiency or possibilities, quote internal marketing jobs, lead on brand creatives.
The main point of contact between the design team and other departments, translating business needs into actionable design plans and ensuring seamless collaboration.

Proven experience in a Design or Digital Marketing role
Creative Suite Mastery: Expert knowledge of Adobe Photoshop & Illustrator.
Video & Motion Production: Expert knowledge of After Effects and video editing with Adobe Premiere or Final Cut Pro, specifically for high-performance organic creatives.
User Experience: Knowledge of UX Principles and implementation.
Creative Vision: Creative flair, originality, and a strong visual sense.
Digital Leadership: Experience in mentoring, leading, and coaching teams in a digital environment.
Web Content Management: Experience in building web pages using a content management system.

Desirable:

Organic Channel Expertise: Strong understanding of performance marketing channels including Customer Engagement, SEO, CRO and Marketplaces.
Development Appreciation: Experience or appreciation of website development.

Core Competences, Skills and Personal Attributes

Essential:

Proactive Mindset: 'Self-motivated' with an ability to demonstrate a can-do approach.
Time Management: Working to tight deadlines as a team and as an individual.
Strategic Planning: A preemptive thinker with acute forward planning.
Industry Passion: Passionate about Design, eCommerce, and digital marketing.
Commercial Awareness: Figures and forecast orientated, target and performance-minded to align with department targets.
Detail Orientation: Organised with good attention to detail.
Leadership Style: Strong initiative and leadership style.
Technical Agility: Able to pick up new technologies, systems, and processes quickly.
Analytical Thinking: Technically minded and interested in how things work.
Communication Skills: Excellent communication skills for client and internal collaboration.
Professional Integrity: Professionalism, integrity, and a strong work ethic.
Collaborative Spirit: A team player with a flexible approach to working.
Organisational Skills: Good planning and organisation skills with the ability to manage your own time effectively.
Growth Mindset: A continuous willingness to learn.

Desirable:

Innovation Interest: An interest in new technologies and other online marketing channels.

Competitive basic salary with great progression options
Unlimited paid holidays
yes, that's not a typo!
Hybrid working
Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us!
Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources
Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly
A high-performance MacBook
VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone!
Free breakfast, fruit, hot and cold drinks and protein shakes
Friday afternoon drinks to wind down for the weekend
Pension scheme to help you save for the future
Cycle to work scheme
Discounts across our brands
Regular team social events
Training & development

Lead Designer – Organic

Key skills