Key skills
SalesforceCommunication
About this role
Role Overview
- Serve as the primary point of contact for clients providing exceptional support
- Handle inquiries pertaining to the client’s background screening program
- Ensure clients receive superior service throughout their journey
- Assist clients with various topics including communication of investigative findings and reporting
- Collaborate with other members of the organization to support client’s screening program
Requirements
- Minimum of 3-5 years of client relations experience
- Background Screening and/or pre-employment screening experience strongly preferred.
- High School Diploma or equivalent required; Secondary education degree strongly preferred.
- Proficiency in Microsoft Office required.
- Salesforce experience a plus.
- Excellent written and verbal communication skills.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Professional development