Maintain AVL’s master data management in co-ordination with the business process organization, as well as in collaboration with other master data functions (Master data expert, Master data manager) and IT.
Ensure operational master data processes with a focus on high-quality data maintenance (creation, changes, cleansing), data accuracy, completeness, and consistency across the organization.
Provide global user support for existing master data tools (such as SAP ERP, CRM & SRM systems etc.) to ensure the smooth application and effective usage of existing data systems.
Analyze, investigate and trouble shoot business process incidents related to technical or process issues.
Support internal global trainings and documentation on master data processes.
Collaborate and communicate with AVL IT and other relevant departments in the context of technical support incidents, IT implementations (Change request application, project team meetings, etc.) as well as data migration projects.

Graduate of a commercial or technical education in the field of business informatics, business administration, information/automation technology, industrial management or a related field.
Experience in data management and/or business process/application support position
Professional experience in industrial organizations and/or as digital expert is an advantage
Strong knowledge of SAP ERP processes
Familiar with data analyses and analytics
Experience in the role as system key user is an advantage
English language skills (business fluent)
Good understanding of business processes, data management and digital tool application
Strong affinity for software solutions and data analytics
Strong solution-oriented, reactive and reliable attitude
Willingness to learn master data processes, new technologies and tools and to adapt quickly
Ability to handle and prioritize parallel tasks and respond to ad hoc requirements
Open, communicative, proactive personality with the ability to communicate quickly
Ability to interact confidently with internal customers
Committed and client-focused way of working
Attention to detail and quality
Ability to work independently in a dislocated function/team
Good verbal and written communication skills
Willingness to travel up to a maximum of 5 percent (per year)

Master Data Support Engineer

Key skills