Serve as the primary technical expert for the Coveo platform, managing its integration across the Airgas CX ecosystem.
Design and implement search, recommendations, and personalization strategies.
Define and maintain integration patterns for Coveo with other CX platforms (e.g., Salesforce, Contentful).
Provide architectural governance for Coveo integrations within the Airgas composable Experience Layer.
Oversee Coveo configuration and optimization, including search components, indexing, field mapping, and source management.
Design and govern the customization of relevance tuning and machine learning models.
Design A/B testing and user behavior analysis, and develop reports for search and content analytics.

Bachelor’s degree in Computer Science, Management Information Systems or other relevant area.
3+ years of hands-on experience with Coveo (Coveo Cloud, Coveo for Salesforce, or similar) and search technologies.
Proven experience in eCommerce search and recommendations, specifically within a B2B environment.
Highly preferred professional certification in front-end framework

Solution Architect – Search, Coveo

Key skills