Senior Seller Operations Manager

Role Overview

• Own and manage a portfolio of 15–20 Amazon accounts, driving performance and growth
• Develop and execute strategic plans focused on improving sales, conversion, and operational efficiency
• Analyze performance trends and proactively recommend actionable improvements to clients
• Lead client conversations with a strategic mindset (not just reporting results)
• Serve as the primary point of contact for clients, ensuring clear and proactive communication
• Translate data and operational challenges into strategic insights and action plans
• Build strong, trust-based relationships with clients through consistent value delivery
• Manage and mentor a team of analysts and specialists responsible for execution
• Delegate tasks effectively and ensure accountability across the team
• Drive a culture of proactivity, ownership, and continuous improvement
• Oversee key Amazon operational areas including listings, inventory health, and account performance
• Identify risks (e.g., stockouts, listing issues) and coordinate solutions with internal teams
• Ensure alignment between seller operations and advertising efforts
• Work closely with creative, analytics, and advertising teams to optimize performance
• Align on promotions, campaigns, and testing strategies across departments
• Continuously improve workflows and internal processes to increase efficiency

Requirements

• 5+ Years of experience in leadership roles
• 2–3+ years of experience managing Amazon seller operations in an agency environment with multiple accounts
• Proven experience managing multiple clients simultaneously (minimum 6+, ideally 10+)
• Strong people management and delegation skills (experience leading teams or pods)
• Ability to manage client communication and internal team coordination at the same time
• Excellent English communication skills (written and verbal)
• Experience owning strategy, not just execution
• Solid understanding of Amazon fundamentals (listings, inventory, account health)
• Strong organizational and project management skills
• Ability to work independently and adapt quickly to new processes
• Availability to work EST hours (full overlap required)

Benefits

• Competitive salary: $3,000 USD/month
• Fully remote role (work from anywhere in LATAM)
• 15 paid days off per year
• Full-time position (40 hours/week)
• Opportunity to grow into senior leadership roles
• Collaborative and performance-driven team culture