About this role

Serve as the global product owner for Print and AV services
Define long-term strategy, vision, and roadmap in alignment with business goals
Drive global standardization of print and AV platforms
Lead modernization efforts, including cloud print infrastructure
Manage vendor relationships for MPS (Managed Print Services) and AV providers
Oversee end-to-end service delivery for print and AV environments
Ensure compliance with data privacy and network security regulations
Act as the primary liaison between global operations teams and executive stakeholders

8+ years of experience managing enterprise print and/or AV services
3+ years in a leadership or product ownership role
Strong understanding of MPS platforms (HP, Ricoh, Xerox, Canon, etc.) and enterprise print management software (Papercut, Universal Print, etc.)
Solid knowledge of AV technologies (Microsoft Teams Rooms, Logitech, Poly, Crestron, etc.)
Experience in service transformation, vendor management, and budget ownership for global operations
Excellent communication and stakeholder management skills
Experience with ITSM tools (ServiceNow) and integration with identity/security frameworks.

Account Technical Services – Print, AV Product Owner, Vendor Coordination

Key skills