Supporting and managing partners in Bitrix CRM, including handling complex and non-standard requests
Analyzing platform dynamics, key metrics, and engagement trends to identify growth opportunities and areas for improvement
Developing and launching solutions that enhance user experience
Formulating hypotheses and running experiments to improve retention and interaction frequency
Continuously improving product mechanics and approaches to drive sustainable growth in engagement and overall service quality on the platform
Collaborating with cross-functional teams (product, analytics, engineering) to implement and scale changes.

Fluency in Spanish (B2+), Russian (C1), and English (B2)
Excellent communication skills
Experience in negotiating, working with contractors, partners, and working with claims
Confident work with data in tables (Google Sheets, Excel)
Advanced user of Google Workspace.

REMOTE OPPORTUNITY to work full time
Vacation 28 calendar days per year
7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave
Bonuses up to $5000 for recommending successful applicants for positions in the company
50% payment for professional training, international conferences and meetings
Corporate discount for English lessons
Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children)
Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years
Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.

Partner Account Manager, Spanish, English, Russian

Key skills