Provide expert guidance to the Sales field and Customer Success in the areas of deal structuring, pricing, redlining and contract management. Participate in deal reviews with Sales/Sales Leadership to help drive Account-Level strategy on pricing/deal structuring.
Ensure deals are structured and processed efficiently and align with company policies.
Review, interpret, and confirm contract terms and conditions; work closely with finance and legal teams to ensure all contracts are accurate. Verify compliance with internal policies
Responsible for drafting, modifying, and finalizing contracts including new, add-on, and upsell business for Cloud Subscription Services.
Review and approve deals for Optro customers and prospects.
Anticipate issues and initiate actions to resolve them using professional judgment and concepts, company policies, and procedures.
Deal with day-to-day queries from Sales, and Account Management teams on Optro’s quoting tools and/or CRM system. Participate in testing, as requested, to support quoting tool enhancements.
Support Sales enablement through new hire training initiatives and ad hoc training requests as needed.
Independently drive efficiency and process improvements. Support commercial projects on an as-needed basis.

Requires a 4-year college degree
A minimum of 3 years professional experience in Deal Desk in a SaaS company.
A bias towards velocity
A “Customer First” perspective and ethos
Experience supporting global / multinational customer and deals
Outstanding business partnering skills – able to interact positively with the Sales Field and influence business outcomes.
Excellent understanding of most Deal Support/Commercial topics (pricing, deal structuring, contracting etc.); familiarity with SaaS revenue recognition policies a plus
Excellent understanding of commercial terms and conditions
The ability to acquire knowledge of our products and the value they provide to Optro’s Customers.
The ability to acquire a thorough understanding of Optro’s corporate goals and objectives and consider these goals/objectives within the design of offers.
Ability to organize, prioritize, complete activities and meet deadlines on a daily basis.

Deal Desk Analyst

Key skills