Managing all Inbound orders from the client supply team in collaboration with the client services team, working on our bespoke procurement system dealing with RFQ’s and PO’s and billing.
Update the order tracker list with required information to ensure production follow up & process to the job creation under our platform.
Responsibility for job creation though the existing catalogue, matching the PO request to the estimate approval and PO confirmation to the supplier.
Check all delivery details are correct – codes / descriptions/ quantities in accordance to the client PO request.
Manage any specific issues in case of missing information to process the order PO to supplier with our support team.
If needed liaise with Suppliers in order to plan ahead in regard to Deliveries – to be proactive (rather than reactive to situations) & Report and manage any Inbound problems (i.e. delays / delivery failures)
Assist Client service team members to ensure KPIs are followed and up to date though the housekeeping dashboard report.
Process and finalized client billings and supplier invoicing for your category within each months.

Client Operations Coordinator

Key skills