Serve as the primary contact for the onboarding, verification, entry and management of supplier details, including hotel markup, travel advisor commissions, room data, fees, and more.
Ensure the accurate and timely entry of product information into UJV’s database.
Collaborate with the sales agents, answering inquiries about supplier details and resolving issues related to booking discrepancies.
Manage content updates such as general information, itinerary descriptions, and terms & conditions.
Work closely with suppliers and internal departments to troubleshoot and resolve operational issues (e.g., system errors or incorrect bookings).
Conduct quality assurance (QA) checks to verify the accuracy of data consumed, and entered and provide solutions to potential discrepancies.
Manage special projects as assigned by supervisors, aimed at improving processes and operational efficiency.
Perform additional tasks assigned by the manager or their designees

A High School diploma (or equivalent), with proficiency in basic math.
Intermediate to advanced computer skills, including Google Docs, Front, Excel, and other data entry tools.
Proficiency using XML data feeds
Strong attention to detail and the ability to multitask effectively.
Excellent verbal and written communication skills, with fluency in English, including the ability to compose business emails and itinerary descriptions.
The flexibility to adapt to a dynamic, fast-paced environment and meet deadlines.

The opportunity to work with a highly driven team of professionals in the luxury travel industry.
Bimonthly payments in USD currency
Unlimited Vacation Time after 1 year.
Work from the comfort of your own home
Technical-Equipment provided
We offer a supportive work environment that encourages professional growth and development.

Product Operations Associate

Key skills