Supervise and mentor other technicians and help grow the office
Schedule staff coverage to ensure the company’s best operations standards
Collaborate with the Operations Manager on the completion, approval, and delivery of effective performance reviews to assigned technicians
Provide technical support to customer, sales, and production
Interact with customers daily on scheduled jobs and emergencies
Tracks and manages department test equipment, vehicles, and inventory
Coordinate with customers, sales, and operations teams to ensure projects are run efficiently, within scope, and on schedule
Coordinate the emergency on-call list
Assure Shermco technicians are in full compliance with company and customer policies and all applicable federal and state regulations, regarding drug and alcohol testing.

High school diploma or GED required; prefer an associate degree from accredited 2-year technical college in Electrical Power, or similar experience and training from the military
Prefer NETA III Certification or equivalent
Ability to communicate with Contractors, Owners and specialty equipment suppliers to determine scope of work and necessary equipment
Prefer to have at least 5 or more years of relevant power systems testing & maintenance experience
Supervisory skills and experience desired
PC proficiency using Microsoft Word, Excel, Outlook, data entry and internet
Sales Force experience a plus
Strong team player and ability to handle tasks under pressure and in a timely manner with required quality
Must be able to work independently and proactively, with excellent organization and time management skills
Must have excellent interpersonal communication skills and professional demeanor
Must be able to work safely and adhere to all electrical safety procedures.

Operations Coordinator

Key skills