Social Media Manager

Role Overview

• lead and deliver QVC UK social media and social commerce strategy across platforms including Facebook, Instagram, TikTok, YouTube and Podcast
• lead, coach and develop the Social Media team, setting clear goals, and ways of working
• lead social commerce and live shopping activity across Meta and TikTok Shop, balancing brand, engagement and commercial outcomes
• build partnerships with Digital Trading, Performance Marketing, Marketing, Broadcast and Brand teams to support growth, revenue and innovation
• take ownership of social budgets, performance reporting and insights, using data to inform strategy, optimisation and investment decisions

Requirements

• proven experience leading social media and social commerce activity in a commercial environment
• hands‑on experience of paid social and analytics
• demonstrated people management experience, including leading and developing teams of three or more
• experience with social platforms, social commerce models and livestream shopping
• commercial mindset with experience meeting engagement, growth and revenue‑based goals
• excellent stakeholder management, with the ability to turn insight into clear action

Benefits

• competitive compensation
• paid time off
• employee assistance program
• parental leave
• paid volunteer hours
• amazing company discounts