Build and manage a strong pipeline of new and expansion opportunities, proactively engaging and identifying potential deals within new and existing accounts
Act as a trusted advisor for new and pre-existing customers, leading high-level consultative conversations that help grow and close deals
Develop and present merchandise strategies and program recommendations that align with client brand objectives
Identify upsell and cross-sell opportunities
Guide customers through the sales + order process, managing every project detail from the first conversation through final delivery
Capture and act on customer feedback to continuously improve the experience
Sourcing & Vendor Management
Leverage your distributor and supplier network to source cost-effective, high-quality promotional products
Negotiate pricing, timelines, and terms with vendors while building and maintaining strong long-term partnerships
Evaluate supplier performance and identify opportunities to introduce new products, capabilities, and materials to the team
Stay current on trends, decoration methods, and emerging product categories through supplier webinars, trade shows, and industry events
Team Collaboration & Mentorship
Collaborate closely with cross-functional teams — including Sales, Operations, Customer Experience, and Product — to execute complex custom orders
Mentor and guide Stadium team members, sharing industry knowledge and creative selling strategies
Serve as an internal resource on promotional products best practices, helping elevate the broader team's capabilities
Contribute to process improvements that make our workflows more efficient and scalable as we grow as an organization
Platform & Program Expertise
Develop and maintain expert-level knowledge of the Stadium platform and all its features to aid customers in their product decisions
Foster confidence and enthusiasm with new customers, setting the tone for long-term partnership
Requirements
5+ years of experience in the promotional products industry, strongly preferred on the distributor side
Experience in consultative Sales & pipeline management
Strong consultative selling skills
Ability to thrive in a dynamic & fast-paced environment
Highly organized with the ability to manage multiple projects, pipelines, and relationships simultaneously without dropping the ball
Leverage knowledge of the distributor and supplier industry to build relationships with vendors and assist in sourcing cost-effective printing and promotional products
Solutions-oriented mindset and background as a proven problem solver
Excellent written and verbal communication skills with attention to detail
Great listener and keen to understanding customer situations and goals before responding with strategic guidance
An organized and process-oriented approach to managing relationships with customers
A fun, approachable personality; easy to get along with, but driven and focused
An eager desire to make a meaningful impact on the ground floor of a growing start-up
English as a first language (additional languages a plus)
Benefits
Fantastic company culture focused around recognizing and leveraging individual strengths for the benefit of the whole
Career mobility and opportunities to work across areas of the company
Remote-first work environment with frequent Zoom company events and chance to make genuine connections