Manage the Slate CRM database and other related databases, tools, systems, and applications.
Serve as an expert on Slate tools including form building, deliver mailings, events, queries, reports, portals and others as they are introduced.
Provide ongoing training and technical support to campus users of Slate for Advancement.
Coordinate all administration of systems, most of which are SAAS, including system-wide settings, installations/onboarding, and offboarding.
Responsible for creating and executing all data exchanges between systems.
Create, manage and inactivate users and permissions to ensure both access and security.
Participate or lead all system selection projects with an emphasis on meeting business needs while ensuring data privacy and security.
Maintain, enhance and audit Slate queries, reports and dashboards.
Develop forms and portal templates, email templates and portals utilizing CSS, JavaScript and Liquid Mark-up.
Utilize advanced Slate reporting by modifying, delivering and creating custom reports.
Support data-informed business practices through data organization, analysis and reporting to aid in decision-making.
Manage, scope, prioritize, and complete tasks within deadlines that meet requirements.
Collaborate and communicate with the Director on barriers and status updates.
Provide project management support for departmental technology projects.

Bachelor’s degree.
3+ years of experience in technology support, report writing, database management and/or systems administration.
3+ years of experience in the field of information technology, database management or a related discipline.
Thorough knowledge of Technolutions Slate and full understanding of Portals, Deliver, Events, Workflows, Fields and Prompts, Queries, Reports, Rules, and Upload Datasets.
Advanced proficiency with MS Office and Google applications, especially Excel and Sheets.
Data analysis and/or report writing experience.
Good time management, organizational and decision-making skills.
Excellence in directly supporting and training end-users at all levels of understanding.
Ability to work independently, and with a team, to manage projects and juggle multiple assignments.
Demonstrated excellence in task, project, and program management.
Strong sense of professional ethics and confidentiality standards.
Exceptional interpersonal, oral and written communication skills.
Experience documenting and training on policies and procedures.

Medical/Dental/Vision Insurances.
Basic life, accidental death and dismemberment and long term disability insurances with the capability to elect additional voluntary coverage.
403(b) Defined Contribution Retirement Plan with a 10% matching contribution after eligibility requirements are met.
Paid Time Off: 20 accrued vacation days, 12 accrued sick days, 13 paid holidays.
Tuition Remission – Dependent Children Employee tuition waiver for two Whitman courses per semester.
Employee Assistance Program Relocation assistance for eligible employees.

Slate Analyst

Key skills