Partner Specialist

Role Overview

• Manage and execute the Department of War vetting process for potential partners seeking to join the Military Spouse Employment Partnership
• Work with DOW, MSEP Operations team and MSEP leadership to develop strategy and tactics to vet, train and on-board career accelerator hosts, potential and new partners
• Provide support for annual MSEP New Partner Induction Ceremony & Partner meeting, providing necessary partner data support, program support and onsite event customer relations
• Coordinate and facilitate DOW corporate and federal interview sessions between government POC and potential partner organizations
• Ensure operational performance, deadlines, quality control, and other performance standards are met
• Create and maintain program efficiencies through consistent workflows; application of appropriate resources; implementation of new training; ongoing evaluation; metrics; and development of process improvement when necessary
• Document and update the system of record with all pertinent application and metrics data
• Maintain integrity of program databases/metrics and implement quality assurance processes in coordination with contract leadership to ensure all materials are client ready

Requirements

• Bachelor’s degree in human/social services, education or related field OR four (4) years’ experience providing, social services, behavioral health or adult training
• Three (3) years' experience in curriculum development, training and delivery, public speaking, group presentation and facilitation skills, preferable in an adult education, or professional setting
• Two (2) years' experience supervising or overseeing the delivery of social services and/or education programs, systems and services
• Experience maintaining program data, metrics, and documentation in system-of-record platforms, with a strong focus on data integrity, reporting, and quality assurance
• Experience supporting programs in government, nonprofit, or highly-regulated environments
• Excellent written and verbal communication abilities and etiquette
• Proficient in Microsoft Office to include Outlook, Word, PowerPoint, and Excel with at least two years’ experience using these applications
• Excellent problem-solving and critical thinking skills
• Excellent interpersonal skills with a strong focus on customer service and teamwork and collaboration
• Strong technology skills, as well as ability to navigate multiple computer systems simultaneously
• Strong organizational and time-management skills with the ability to oversee and balance multiple priorities and projects concurrently in a fast-paced environment
• Knowledge of the mobile military culture and lifestyle
• Position requires travel to Career Fairs, Networking events and/or industry trade shows as assigned. Travel could be 10 – 25% of position depending upon event supported, region supported and/or industry assignment.

Benefits

• Competitive salary
• A quiet workspace with minimal distractions
• Remote work options