Lead, coach, and develop a team of National Account Managers; set performance expectations and support professional growth;
Partner with the Senior Director to align account strategies, priorities, and performance objectives;
Oversee strategic management of large national retail accounts to drive revenue growth and profitability;
Guide development and execution of account plans, including pricing, contract support, and growth initiatives;
Maintain executive‑level relationships with key customer stakeholders and serve as a senior escalation point;
Drive margin improvement and financial performance in partnership with Revenue Management and Finance;
Collaborate cross‑functionally to resolve customer issues, improve service levels, and manage operational challenges;
Ensure effective forecasting, inventory management, and working capital discipline across accounts;
Analyze performance metrics, market trends, and customer data to inform strategy and leadership reporting;
Support hiring, onboarding, performance reviews, and expense management for the account team.

High school diploma or GED required
Bachelor’s degree highly preferred
7+ years of experience in national account management or strategic sales leadership, preferably in distribution or retail supply
Proven experience leading and developing high‑performing sales or account management teams
Strong understanding of pricing strategy, margin management, and financial performance metrics
Demonstrated ability to manage complex national customer relationships and cross‑functional initiatives
Excellent communication, negotiation, and executive‑level relationship management skills
Strong analytical, organizational, and strategic thinking abilities
Proficiency in CRM systems, sales reporting tools, and Microsoft Excel and PowerPoint
Collaborative leadership style with a strong team‑oriented mindset.

Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days.
Paid Time Off
Vacation, Sick, Holidays and Personal Time.
401K with generous company match.
Additional benefit information can be found on the Bunzl Careers home page under Benefits and Perks.

Director of National Accounts – Retail Resources

Key skills