Provide ongoing support to customers throughout the sales process and beyond
Ensure the efficient management of customer orders from generation to logistics
Work closely with Outside Sales Representatives to process orders, address inquiries, and resolve issues
Source new sales opportunities by developing relationships with vendors and qualifying prospects
Collaborate with OSRs and other internal teams to provide customer-centric solutions and processes

Inside sales, lead generation and account management skills
Strong communication skills, both verbal and written
Excellent interpersonal skills, with a customer-focused and engaging approach with the ability to build rapport quickly
High level of energy and commitment to achieving KPIs
Ability to build and maintain positive relationships with customers
Technical aptitude and willingness to learn about solar products and systems
Exceptional attention to detail and problem-solving skills
Display enthusiasm and treat all prospects and customers with respect
Entrepreneurial mindset, proactive, and collaborative
Proficient in NetSuite and Microsoft Office Suite

401k with up to 5% Employer match
Health Premium covered at 100% for individuals (for select plans)
Dental, Vision, Accident, Critical Illness, Group & Voluntary Life Insurance and AD&D
Unlimited PTO
100% Paid family leave up to 12 weeks

Inside Sales Representative

Key skills