Own the day-to-day operational health of multiple live co-brand programs, maintaining a clear view of performance, risks, and open issues across each
Serve as the primary point of contact for enterprise brand partners post-launch, building trust through deep product knowledge, transparency, and consistent follow-through
Run structured operating cadences — weekly syncs, monthly reviews, QBRs — and translate partner feedback into actionable inputs for product, sales, and executive leadership
Coordinate across internal teams to keep programs moving, priorities visible, and partner commitments on track
Monitor program KPIs — activation, engagement, transaction volume, retention — and translate data into clear business decisions and performance narratives

5–8 years in fintech operations, B2B program management, or loyalty program operations with direct ownership of live programs end-to-end
Experience as the primary operational contact for enterprise clients post-launch, including regular engagement with senior or executive stakeholders
Strong business-focused analytical instincts — you connect data to outcomes, not just metrics
Exceptional organizational discipline across multiple programs at different lifecycle stages
Comfortable building processes in a growth-stage environment, not just following them
Familiarity with regulated financial products (cards, accounts, payments) strongly preferred

Co-Brand Program Growth Manager

Key skills