Support your immediate supervisor by helping to develop business strategies aligned with Desjardins’s strategic priorities and the unit’s objectives.
Ensure high-quality services and business relationships, and manage the member/client experience.
Implement and monitor action plans to achieve target results.
Establish management and communication practices that promote talent acquisition and management, team cohesion and change management, in keeping with Desjardins’s values.
Lead, coach and motivate the team to develop skills, increase engagement and empower employees.
Implement and develop a competitive, profitable service offering that includes partnerships with other units to deliver an exceptional member/client experience.
Ensure process efficiency and continuous improvement to enhance profitability.
Promote the Desjardins brand and strengthen the organization’s community presence.
Uphold Desjardins’s cooperative values.
Requirements
Bachelor's degree in a related field
A minimum of eight years of relevant experience
Mutual Fund Representative Certificate — Autorité des marchés financiers (AMF)
Proficiency in French is required
Action-oriented
Customer-focused
Strong decision quality
Talent development
Embraces diversity
Results-driven
Engaged leadership
Agile learner
Strong process management
Benefits
Competitive salary and annual bonus
Four weeks of flexible vacation starting in the first year
Defined benefit pension plan providing predictable, stable income throughout retirement
Group insurance, including telemedicine
Reimbursement for health and wellness expenses and telework equipment