Weddings Assistant Department Manager

Role Overview

• Leads the team as a brand representative reflective of company values
• Empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations
• Delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications for an efficient customer engagement
• Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
• Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
• Provides timely and specific employee feedback to create a culture of action and accountability; prioritizes new hire development to protect the employee experience
• Sustains daily operating standards by taking an active role in assessing sales forecasting, managing payroll to facilitate an effective daily zone chart, and the execution of product flow
• Collaborates with key partners to effectively execute shipment processing; supports and ensures markdown, transfer, and restock processes are executed timely and accurately
• Helps implement visual direction and decisions made by the Shop Manager, Visual Merchandising Manager, and Store Manager; maintains a clean shop to ensure the customer experience is protected
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
• Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
• Stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses
• Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand product and training resources
• Checks in with stylists and associates to maintain communication and teamwork on completing store objectives; is open and responsive to feedback

Requirements

• 1+ years store leadership experience
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Eagerness to learn and grow within the organization

Benefits

• medical
• dental
• vision
• PTO
• generous employee discounts
• retirement savings and much more!