Loss Mitigation Fulfillment Project Manager – On-Site

Role Overview

• Oversee the day-to-day tasks and performance of designated Fulfillment responsibilities.
• Maintain responsibility for the Fulfillment Compliance Inbox.
• Maintain and update process and procedure documentation for the Fulfillment Department.
• Act as a liaison with other departments to foster efficiency, process improvement and high-quality output.
• Ensure compliance with all Investor guidelines and quality controls are in place to protect Shellpoint and its clients.
• Ensure department policies and procedures are maintained and timely updates are submitted.
• Continually review and refine processes to ensure efficiency and accuracy.
• Partner with Compliance to monitor change in trends, regulations and outliers that impact portfolio performance, focusing on identification of improvement opportunities.
• Hold weekly performance update meetings with Senior Management.
• Undertake special projects related to departmental activities and perform other duties as assigned.

Requirements

• High School Diploma or equivalent, required
• Bachelor’s degree, preferred
• 5+ years of Loss Mitigation/Default Servicing experience
• 2-4 years project management experience
• Strong Microsoft Office skills required
• Understanding of mortgage servicing
• Collections, Foreclosure, Bankruptcy and/or REO experience preferred
• Strong skill set for organization and attention to detail
• Self-Motivated
• Strong analytical, problem solving and mathematical skills

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• Employee Emergency and Disaster Fund