Key skills
CommunicationCritical ThinkingTime Management
About this role
Role Overview
- Perform research and loss mitigation efforts across multiple intake channels
- Analyze and decision Financial Crimes related cases or alerts
- Utilize banking systems to investigate and research transactional information
- Conduct client research
- Use critical thinking skills to make decisions
- Utilize applications for investigation and research
- Efficiently resolve cases with awareness of timelines
- Support effective communication with partners or clients
- Participate in BSA/AML/OFAC and/or Fraud related training
Requirements
- High school diploma or equivalent education
- One year of banking, financial industry or related experience
- Ability to learn and perform complex processes
- Strong investigative, analytical, and critical thinking skills
- Strong work prioritization and time management skills
- Strong interpersonal, communication and client service skills
- Demonstrated proficiency in basic computer applications such as Microsoft Office
- Ability to work in a high-stress, fast-paced, rapidly changing environment
- Ability and willingness to work flexible hours as required by the function
Benefits
- medical, dental, vision, life insurance
- disability
- accidental death and dismemberment
- tax-preferred savings accounts
- 401k plan
- no less than 10 days of vacation (prorated)
- 10 sick days (also prorated)
- paid holidays
- defined benefit pension plan (depending on position)
- restricted stock units (depending on position)
- deferred compensation plan (depending on position)