Define the roadmap for IT‑ and SCADA‑related service products and align it with business strategy and customer needs.
Analyze markets, competitors, and customer requirements to identify opportunities and trends while considering regulatory standards.
Collaborate with engineering, IT security, and service teams to develop technical solutions and translate them into clear service offerings.
Prepare product documentation, pricing structures, and training materials for internal stakeholders.
Support global sales teams with technical and commercial expertise during tenders and negotiations.
Develop business cases and proposals for new service products and drive decision‑making processes.
Coordinate cross‑functional teams and ensure a smooth product development and rollout process.
Support the international service organization during market launch and operational implementation.

University degree in Engineering, IT, Business Administration, or equivalent.
3–5 years of experience in product management, product development, or strategy for digital products such as IT, SCADA, or communication technology.
Proven experience in developing and launching service products.
Knowledge of security principles, international standards (e.g., ISO, IEC), and risk management.
Strong analytical and strategic skills paired with a structured and reliable working style.
Strong communication and stakeholder management skills; intercultural experience is an advantage.
Experience working in global, cross‑functional environments.
Fluent in English; German or Spanish is a plus.

Shape a sustainable future with us – your work makes a real contribution to the environment.
Work-life balance is important to us – we offer flexible working hours, various working time models, and up to 8 days of mobile work per month.
We promote sustainable mobility – we support you with an 80% subsidy for the public transportation ticket (Deutschlandticket) and a €15 employer contribution for bike leasing.
With our company pension scheme, you secure a financial advantage for the future – complemented by the option of occupational disability insurance.
Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service.
We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
Stronger together – with over 10,000 employees from 95 nations, we promote an international and collegial corporate culture.
Saving made easy – enjoy attractive discounts on travel, tech, and much more.

Service Product Manager

Key skills