Lead the NAM regional Send Product team and be a subject matter expert on the disbursements and P2P payments landscape
Collaborate with global product teams to ensure that product performance, enhancements and initiatives drive increased client success and growth
Engage with key clients to optimize and continuously improve how they engage with the product. Work to remove any barriers that might be preventing further growth and sales
Drive alignment between Customer, Mastercard Account Management, NAM Regional Sales, Global Product, and finance organizations
Ensure successful onboarding, testing and ramping of volume for new Customers along with Existing Customers for new receiving corridors
Devise and execute on a GTM and sales strategy to power the next phase of Mastercard Send growth across North America
Serve as an escalation point for Product performance Issue resolution. Work with customer support and customer operations to resolve issues for clients
Review data analysis for optimization and growth opportunities across key client base
Partner with finance to maintain accurate and detailed performance reporting and projections

Strong domain expertise in the card payments ecosystem
Experience leading high performing product management teams
Proven team leader with ability to work in a fast-paced environment
Strong verbal and written communication skills
Financial performance acumen (ability to create and understand business performance models)
Strong customer engagement skills
Experienced public speaker
Bachelor’s degree required, Advanced degree preferred.

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement
many more

Vice President, Product Management – Send

Key skills